Privacy Policy

Effective Date: April 2026

Belivio Pty Ltd (“we”, “us”, or “our”) respects your privacy and is committed to protecting the personal data you provide while using our website (belivio.co). This Privacy Policy explains what information we collect, how we use it, who we share it with, and how you can exercise your rights.

1. Information We Collect

We collect the following categories of personal information:

  • Newsletter subscriptions— your email address, submitted when you subscribe to our blog newsletter.
  • Waitlist sign-ups— your email address and the product you express interest in.
  • Cookies and analytics data— usage data collected through cookies and Google Analytics (with your consent), including pages visited, session duration, and general location.
  • Language preference— your selected locale, stored in a cookie to provide content in your preferred language.

2. How We Use Your Data

We use your information for the following purposes:

  • To respond to inquiries submitted via email.
  • To send you blog post notifications if you subscribe to our newsletter. You may unsubscribe at any time via the link in each email.
  • To notify you about product launches, relevant updates, and applicable blog excerpts if you join a waitlist.
  • To analyse website traffic and improve user experience through Google Analytics (only with your consent).
  • To remember your language preference across visits.

We do not sell, rent, or share your personal data with third parties for marketing purposes.

3. Cookies

Our website uses the following cookies:

  • Essential cookies— required for core website functionality. These include your cookie consent preference (cookie_consent) and language preference (locale).
  • Analytics cookies— used by Google Analytics to collect anonymised usage data. These are only set if you consent to analytics cookies.
  • Marketing cookies— used for marketing purposes. These are only set if you consent to marketing cookies.

You can manage your cookie preferences at any time through the cookie consent banner on our website. Essential cookies cannot be disabled as they are necessary for the website to function.

4. Third-Party Services

We use the following third-party services to operate our website. Each service processes data in accordance with its own privacy policy:

  • Google Analytics— website analytics and traffic measurement (with consent).
  • Resend— delivers newsletter emails to subscribers.
  • Neon— cloud-hosted PostgreSQL database used to store newsletter subscriber emails, waitlist sign-ups, and newsletter delivery records.
  • Vercel— hosts and deploys our website.
  • Google Fonts— serves web fonts used on this website. Google may collect your IP address when fonts are loaded.

5. Lawful Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA) or the United Kingdom, our lawful bases for processing your personal data are:

  • Consent— for analytics and marketing cookies and newsletter subscriptions.
  • Legitimate interest— for essential cookies required to operate the website and remember your preferences.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access— request a copy of the data we hold about you.
  • Correction— request correction of inaccurate data.
  • Deletion— request deletion of your personal data.
  • Restriction— request that we restrict processing of your data.
  • Portability— request your data in a portable format.
  • Withdraw consent— withdraw your consent at any time (e.g. by unsubscribing from our newsletter or adjusting cookie preferences).

To exercise any of these rights, please email us at info@belivio.co.

7. Data Storage & Retention

  • Newsletter subscriber emails are stored in our database until you unsubscribe.
  • Waitlist sign-ups are stored in our database until the relevant product launches or you request removal.
  • Analytics data is retained according to Google Analytics default retention settings.

8. International Data Transfers

Our website is available globally and supports multiple languages. Some of the third-party services we use may process data outside Australia or your country of residence. Where this occurs, we ensure appropriate safeguards are in place to protect your data in compliance with applicable data protection laws.

9. Children's Privacy

Our website is not directed at children under the age of 16. We do not knowingly collect personal data from children. If you believe we have inadvertently collected such data, please contact us so we can delete it.

10. Security

We implement appropriate technical and organisational measures to protect your data against unauthorised access, loss, or misuse. All data is transmitted over HTTPS and stored using secure, managed services.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The effective date at the top of this page indicates when it was last revised. Continued use of the website after changes constitutes your acceptance of the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please email us at info@belivio.co.

This Privacy Policy applies to the Belivio Pty Ltd website only. Mobile apps developed by Belivio Pty Ltd may include their own privacy policies specific to each product.

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